They never called me or spoke to me in person to apologize to me or anything.
#Al packer ford inc for free
It is just sickening to think that they can take advantage of me as a female, put words in my mouth, assume things that I somehow did, which I have no clue how to even open those light covers and also how they ended up fixing for free anyways. They claimed that also a tailgate light bar on the bottom of the tailgate is also the reason why the side break light covers are loose, well I informed them that the light bar is currently unattached to any wires and it has been like that for over a year now and of course that would have nothing to do with my break light covers. There is only 15,000 miles on my truck and I have had it since December 17th 2017. Second of all, how in the world would a third top of truck break light have anything to do with my two side break lights? Third of all, the ford service crew were the last people to ever put their hands on my break lights, so they are the ones who over tightened the lights which caused them to break and need to be replaced as it was still under warranty. Second time, both break light covers are loose again but this time they said that I broke them that I went somehow into my break light and over tightened them and also that the top third break light that is on top of my truck on a roll bar is why my two side break lights were broken and it would $100 to fix each one so a total of $200.
First time I turned it in, they said no problem, one is loose and the other one actually has a broken clip, so they replaced it.
Well, for the second time I had to turn my truck in for loose break light covers on both tailgate lights. First of all, I bought my truck brand new, always turn it it for recalls, oil changes, and anything covered under warranty issues to be fixed. It is funny how when the lady at service asks you if you were 100% satisfied with your service and then you say no not at all, I am actually never coming back here again because of it, she does not ask why or anything she just makes sure she does not hand you a survey paper slip but what is funny is how I can get on here and still write my review.
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